EmpowerFresh Boosts Produce Operations at Kowalski’s Markets with AI Technology
In a significant move to enhance its fresh department operations, Kowalski’s Markets, a family-owned grocery chain renowned for its quality produce, has adopted the artificial intelligence-powered platform from EmpowerFresh. This initiative marks a new chapter in the evolution of grocery retailing in Minnesota, emphasizing the importance of freshness and efficiency in produce management.
The Legacy of Kowalski’s Markets
Founded in 1983 by Jim and Mary Anne Kowalski, Kowalski’s Markets has established itself as a leading upscale grocery retailer in the Midwest. Famous for its culinary excellence and commitment to quality, the grocery chain prides itself on providing locally-sourced products and exceptional fresh departments, which are pivotal to creating an outstanding shopping experience.
Transforming Produce Operations with AI
With the introduction of EmpowerFresh’s cutting-edge platform, Kowalski’s produce teams will gain access to AI-driven forecasting, enhanced inventory visibility, and smart ordering tools tailored specifically for fresh departments. These innovative features are expected to minimize product shrinkage, optimize ordering practices, and assure customers of peak product freshness.

Expert Insights on the Partnership
Robert Austin, president and CEO of EmpowerFresh, commented on the collaboration, stating, “Produce is one of the most dynamic and challenging departments in grocery retail. Kowalski’s Markets has built an incredible reputation around freshness and quality. We’re proud to partner with their team and provide tools that help their fresh departments operate efficiently, maintaining the exceptional standards their customers expect.”
The Role of Strong Collaborations
This deployment demonstrates a robust partnership with Russ Davis, a leading supplier for fresh produce across the Midwest. Tyler Neu, VP of sales at Crazy Fresh, highlighted the long-standing relationship, stating, “Russ Davis has worked closely with Kowalski’s Markets for many years, and we’ve always admired their dedication to delivering the best produce experience possible. EmpowerFresh brings powerful technology to the produce department, and we’re excited to see how these tools will enhance Kowalski’s operations.”
A Commitment to Quality
Kowalski’s Markets’ decision to implement EmpowerFresh reflects its ongoing dedication to operational excellence in its fresh departments. Max Maddaus, director of perishable operations at Kowalski’s, emphasized, “Our fresh departments are our top priority. Our stakeholders in each location work incredibly hard to maintain the highest quality standards. EmpowerFresh offers our managers better visibility and a smarter ordering tool, further ensuring that our customers receive the freshest, best-tasting produce available.”
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